Privacy Policy

1. Information We Collect

When you visit our website or place an order, we may collect information you provide directly to us.

• Your name
• Email address
• Billing and shipping address
• Phone number
• Order and purchase information
• Messages you send to our support team

We may also automatically collect basic technical information such as your IP address, browser type, device type, and pages visited.

2. How We Use Your Information

We use your information only for legitimate store and customer service purposes, including:

• Processing and managing your orders
• Providing shipping and order updates
• Responding to customer questions
• Improving our website and shopping experience
• Preventing fraud and protecting our store
• Meeting legal and accounting requirements

3. Payment Information

Payments are processed through secure third-party payment providers.

Skinrnedica does not intentionally store your complete credit or debit card details on our website. Payment information is handled by the payment provider used during checkout.

4. Cookies

Our website may use cookies and similar technologies to help the store work properly and improve your shopping experience.

Cookies may be used to remember items in your cart, maintain your session, understand website traffic, and remember certain preferences.

You can control or disable cookies through your browser settings, but some website features may not work correctly if cookies are disabled.

5. Third-Party Services

We may use trusted third-party services to help us operate the store. These may include:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Analytics services
• Email or customer support services

These providers may receive only the information necessary to perform their services.

6. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website or online transmission method can guarantee complete security. We encourage customers to use secure devices and trusted internet connections when placing orders.

7. How Long We Keep Information

We may keep order and customer information for as long as reasonably necessary to complete transactions, provide customer support, maintain business records, prevent fraud, and meet legal or accounting obligations.

8. Your Privacy Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also contact us if you have questions about how your information is used.

9. Children’s Privacy

Our website is not intended for children who are not legally able to make online purchases. We do not knowingly collect personal information from children where doing so is prohibited by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.

Any updated version will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.